one-X Desktop Edition

OVERVIEW AND DETAILS

Avaya one-X Desktop Edition transforms Windows-based PCs into intelligent SIP-based collaboration endpoints. Users are able to make, receive and handle voice calls, send instant messages to one another and track each others' presence using an intuitive graphical user interface. Avaya one-X Desktop Edition leverages the industry-standard nature of SIP and operates in three modes; with Avaya SIP Enablement Services as part of a complete Avaya SIP solution; with 3rd-party SIP Proxy Servers and endpoints that are IETF RFC 3261 compliant; and in peer-to-peer mode with no SIP infrastructure.


Product Details
Avaya one-X Desktop Edition is a flexible SIP endpoint that uses SIP for telephony, enterprise instant messaging and presence. It supports a rich suite of SIP-based telephony features and can be integrated with Microsoft Outlook, Lotus Notes, LDAP and Microsoft Internet Explorer. It can be used in any of the following three modes of operation.

1. Peer-to-peer mode with no SIP infrastructure.
This mode of operation requires no SIP proxy or registration server. It is a free-ware version requiring no purchased user license. It supports a basic set of telephony and instant messaging features between one-X Desktop Edition users. One limitation of this implementation is that there is no name resolution - that is, users must know the called party's IP address to contact them.

2. Industry-standard SIP endpoint with 3rd party SIP infrastructure.
In this environment, one-X Desktop Edition interoperates with 3rd party SIP proxy, registrar and endpoints. In this case, one-X Desktop Edition will implement the complement of standards-based SIP features (SIPPING 19) that the rest of the infrastructure supports. Thus the SIP softphone can augment existing, standards-compliant SIP installations.

3. Endpoint of Avaya SIP Solution with Avaya SIP Enablement Services and Avaya Communication Manager.
This implementation leverages the Personal Profile Manager capability of Avaya SIP Enablement Services to provide a network-based contact store and access control lists for one-X Desktop Edition users. It also provides server-based presence, message-waiting indication and enhanced secure communications between one-X Desktop Edition and SIP Enablement Services. With the introduction of one-X Desktop Edition 2.1, a large complement of advanced telephony features, including click to conference, all forwarding, whisper page, malicious call trace, call park, and call pickup, are now available.